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Website accessibility


The Gold Coast City Council website is now easier to use, quicker to access and has been built to provide with a wide variety of technologies and browsers in mind – including assistive technologies.

Under the Disability Discrimination Act 1992, Council must ensure that information and services provided on the website are available to people with a disability. Council is also committed to providing access to people with technical limitations such as low Internet connection speeds and older browsers.

To do this, our website utilities Cascading Style Sheets (CSS) for page layout and formatting, and we continue to improve our compliance with the External website World Wide Web Consortium (W3C) web accessibility standards.

If you encounter web accessibility difficulties, please email us.


Extensive research and community consultation has been conducted to ensure the current web site design is easy to use. The design employs User-Centred Design principles to ensure a consistent customer user experience.

If you are interested in participating in future community consultation activities in regards to our website, please register to be a member of the My Council Online consultation panel. We welcome your feedback or suggested improvements.
Site requirements

While the website has been designed to provide access to a variety of technologies and browsers, some visitors may encounter visual differences or technical issues depending on the operating system and browser used. As a result, we recommend visitors ensure they are using a standards-compliant browser.
Applications and plug-ins

Where possible, the Gold Coast City Council prefers to provide information and services in HTML format to ensure maximum accessibility.

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